Privacy Policy

Introduction


This Website Privacy Policy describes how DeafCOG protects and makes use of the information you give them when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this Policy.

This Policy is updated from time to time and the latest version is published on this page. This Website Privacy Policy was updated on 15 March 2018.

If you have any questions about this Policy, please contact us at support@deafcog.co.uk.


The Policy


This privacy policy is for this website: www.deafcog.co.uk and served by DeafCOG (Deaf Cultural Outreach Group) and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).


This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. 


Further explanations may be provided for specific pages or features of this website to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.


The DPA & GDPR May 2018


We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.


Use of Cookies


This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of / saving of cookies on their computer / device.


What are cookies? Cookies are small files saved to the users’ computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.


Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.


Website Visitor Tracking


This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.


What Data We Gather 


We may collect the following information: 


•    Name and job title 
•    Contact information including email address 
•    Demographic information such as postcode, preferences and interest 
•    Website usage data 
•    Other information relevant to client enquiries 
•    Other information pertaining to surveys 


How We Use This Data 


Collecting this data helps us understand what you are looking from DeafCOG, enabling us to deliver improved services. Specifically, we may use data: 


•    For our own internal records 
•    To improve the services, we provide 
•    To contact you in response to a specific enquiry 
•    To customise the website for you 
•    To send you emails and / or mailings about services and other things we think might be relevant to you 
•    To contact you via email, telephone or mail for market research reasons.


Adverts and Sponsored Links


This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.


Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Downloads & Media Files


Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.


We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.


Contact & Communication With Us


Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.


Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products / services information through a mailing list system. This is done in accordance with the regulations named in 'The Policy' above.


Email Mailing List & Marketing Messages


We operate an email mailing list program, used to inform subscribers about products, services and / or news we supply / publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The Policy' above. Subscribers can unsubscribe at any time through an automated online service. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.


Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.


Our EMS (email marketing service) provider is; Wix ShoutOut and you can read their privacy policy on their website (under resources).


External Website Links & Third Parties


Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).


Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks like this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.


We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social Media Policy & Usage


We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.


There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.


Resources & Further Information


•    Overview of the GDPR - General Data Protection Regulation
•    Data Protection Act 1998

•    Wix - General Data Protection Regulation
•    Privacy and Electronic Communications Regulations 2003
•    The Guide to the PECR 2003
•    Twitter Privacy Policy
•    Facebook Privacy Policy
•    Google Privacy Policy
•    Linkedin Privacy Policy

 

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Deaf Cultural Outreach Group CIC
A Company (limited by Guarantee) Registration No: 7833351

Our mission is to improve the life opportunities, health and well-being of Deaf people by reducing inequality and improving access to services for Deaf people.

We work collaboratively with:

LOCAL AUTHORITIES:

CLINICAL COMMISSIONING GROUPS:

Mobile No: 077033 78098 | Email: info@deafcog.co.uk

DEAF SERVICE PROVIDERS:

CHARITY ORGANISATIONS:

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All videos here are edited using MOVAVI products kindly donated to us by MOVAVI